Returns & Exchanges
At Travelpro Canada, we want you to be completely satisfied with your purchase. If your luggage or accessories do not meet your expectations, you may return them within 30 days of purchase in their original, unused condition.
Initiate Your Return
Visit our online returns portal and enter your order number and postal code to start the process and receive a return authorization.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and handled efficiently.
Pack Your Items
Securely place the unused items in their original packaging, ensuring all tags are attached and the printed return form is included inside the box.
Ship and Refund
Drop off your package at any authorized carrier location; once our warehouse inspects the return, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing